FREE FOR BETA USERS FIRST 12 MONTHS
FREE FOR BETA USERS FIRST 12 MONTHS
Interested in what we are making? Sign up to become a beta user.
Interested in what we are making? Sign up to become a beta user.
In order to thank all projects and organisations out there that are interested in becoming a beta user, we offer Githelp and all its modules completely free for the first 12 months after launch. No commitments. Only charging the Stripe fee when carrying out transactions.
In order to thank all projects and organisations out there that are interested in becoming a beta user, we offer Githelp and all its modules completely free for the first 12 months after launch. No commitments. Only charging the Stripe fee when carrying out transactions.
Pricing
Pricing
Open Source
Open Source
All modules are free to set up and activate. All beta users get the first 12 months for free. After that, a commission fee is charged per transaction. Rate is not concluded.
All modules are free to set up and activate. All beta users get the first 12 months for free. After that, a commission fee is charged per transaction. Rate is not concluded.
Features
Features
Flexible team setup - Add, remove and accept helpers in seconds, both inside and outside your organisation/project. No cost per seat.
Flexible team setup - Add, remove and accept helpers in seconds, both inside and outside your organisation/project. No cost per seat.
Possibility to seamlessly introduce payments to your users.
Possibility to seamlessly introduce payments to your users.
Automatically distribute any payments from support to your helpers.
Automatically distribute any payments from support to your helpers.
Custom support landing page for your organisation/project.
Custom support landing page for your organisation/project.
Easily share code in an integrated way, while doing support.
Easily share code in an integrated way, while doing support.
Easily administrate and operate SLAs.
Easily administrate and operate SLAs.
Stats and insights from all support provided.
Stats and insights from all support provided.
Ticket notifications on Discord, Slack or Githelp.
Ticket notifications on Discord, Slack or Githelp.
Questions
Questions
What kind of prices can I expect when the product is released?
We agree, Open Source should be free. However, that does not mean that all support should be. The fact is that most businesses do not contribute with donations, or with code, but still expect immediate responses and quality assurances on your work. We think that this is something that they should be able to pay for if they want. This is where Githelp can help your team to give businesses who don't want to pay for donations, but are happy to pay for premium and expedited support, a way to contribute to your project.
What kind of prices can I expect when the product is released?
We agree, Open Source should be free. However, that does not mean that all support should be. The fact is that most businesses do not contribute with donations, or with code, but still expect immediate responses and quality assurances on your work. We think that this is something that they should be able to pay for if they want. This is where Githelp can help your team to give businesses who don't want to pay for donations, but are happy to pay for premium and expedited support, a way to contribute to your project.
What kind of prices can I expect when the product is released?
We agree, Open Source should be free. However, that does not mean that all support should be. The fact is that most businesses do not contribute with donations, or with code, but still expect immediate responses and quality assurances on your work. We think that this is something that they should be able to pay for if they want. This is where Githelp can help your team to give businesses who don't want to pay for donations, but are happy to pay for premium and expedited support, a way to contribute to your project.
Why should I bother joining the waitlist?
Signing up for beta will give you and your team a direct line with the Githelp team to optimize the solution to your needs. You will also be able to use Githelp for free for 12 months which is a limited offer to those who put faith in us early on.
Why should I bother joining the waitlist?
Signing up for beta will give you and your team a direct line with the Githelp team to optimize the solution to your needs. You will also be able to use Githelp for free for 12 months which is a limited offer to those who put faith in us early on.
Why should I bother joining the waitlist?
Signing up for beta will give you and your team a direct line with the Githelp team to optimize the solution to your needs. You will also be able to use Githelp for free for 12 months which is a limited offer to those who put faith in us early on.
Why consider replacing my existing solution?
Not everyone would benefit from replacing their existing solution. It depends on the nature of your project and the support setup you prefer. But if you have a project that has some level of community engagement, you are looking for ways to provide paid support to your users, you are looking for ways to encourage external helpers to get involved in support, or you want more operational control over your Support-Level Agreements, Githelp may be a good fit.
Why consider replacing my existing solution?
Not everyone would benefit from replacing their existing solution. It depends on the nature of your project and the support setup you prefer. But if you have a project that has some level of community engagement, you are looking for ways to provide paid support to your users, you are looking for ways to encourage external helpers to get involved in support, or you want more operational control over your Support-Level Agreements, Githelp may be a good fit.
Why consider replacing my existing solution?
Not everyone would benefit from replacing their existing solution. It depends on the nature of your project and the support setup you prefer. But if you have a project that has some level of community engagement, you are looking for ways to provide paid support to your users, you are looking for ways to encourage external helpers to get involved in support, or you want more operational control over your Support-Level Agreements, Githelp may be a good fit.
We are just a small project. Is organised support really necessary?
Definitely. Even if traffic might be low, being able to display to your users that you have a system in place for support gives your users confidence in your product and their ability to get help if and when needed. Whenever your project does get traction it might be difficult to find time to put a system in place and many struggle in this transition period with a lot of external demands, but little to no time to actually manage these demands. Having a scalable setup in place, is one less headache in the future, and a potential source of extra funding today.
We are just a small project. Is organised support really necessary?
Definitely. Even if traffic might be low, being able to display to your users that you have a system in place for support gives your users confidence in your product and their ability to get help if and when needed. Whenever your project does get traction it might be difficult to find time to put a system in place and many struggle in this transition period with a lot of external demands, but little to no time to actually manage these demands. Having a scalable setup in place, is one less headache in the future, and a potential source of extra funding today.
We are just a small project. Is organised support really necessary?
Definitely. Even if traffic might be low, being able to display to your users that you have a system in place for support gives your users confidence in your product and their ability to get help if and when needed. Whenever your project does get traction it might be difficult to find time to put a system in place and many struggle in this transition period with a lot of external demands, but little to no time to actually manage these demands. Having a scalable setup in place, is one less headache in the future, and a potential source of extra funding today.
FREE FOR BETA USERS FIRST 12 MONTHS
Elevate your support efforts
And become a favorite among your users.
FREE FOR BETA USERS FIRST 12 MONTHS
Elevate your support efforts
And become a favorite among your users.
FREE FOR BETA USERS FIRST 12 MONTHS
Elevate your support efforts
And become a favorite among your users.