Open Source
Open Source
Open Source
Githelp was initially created out of the frustration felt by many Open Source projects. Doing support and assisting users can be time-consuming for both solo- and foundation level projects. With Githelp we are offering a way to streamline support and offload some of these expenses, by introducing payments to users and compensation to helpers. While still having the code open.
Githelp was initially created out of the frustration felt by many Open Source projects. Doing support and assisting users can be time-consuming for both solo- and foundation level projects. With Githelp we are offering a way to streamline support and offload some of these expenses, by introducing payments to users and compensation to helpers. While still having the code open.
Arman
Arman
Arman
Lars
Lars
Laura
Laura
Laura
Michael
Michael
You
You
Accept Payments
Accept Payments
Activate payments, set your own rates, and get regular payouts from the support provided.
Activate payments, set your own rates, and get regular payouts from the support provided.
Simplify Help
Simplify Help
Give your users a easy-to-use, streamlined support option.
Give your users a easy-to-use, streamlined support option.
Stay in control
Stay in control
Teams, compensations, rates and support setup can easily be changed by you at any time.
Teams, compensations, rates and support setup can easily be changed by you at any time.
CUSTOM SUPPORT LANDING PAGE - SUPPLEMENTING AI TOOLS
CUSTOM SUPPORT LANDING PAGE - SUPPLEMENTING AI TOOLS
Leave a good impression without any extra maintenance or costs for you
Leave a good impression without any extra maintenance or costs for you
Regardless of project size, a smooth support experience can give confidence to your users. With Githelp you get an easy-to-use channel for them to solve their issues faster when needed.
Regardless of project size, a smooth support experience can give confidence to your users. With Githelp you get an easy-to-use channel for them to solve their issues faster when needed.
ACTIVE PAYMENTS
ACTIVE PAYMENTS
Justify time spent on support by letting your users opt in for paid help.
Justify time spent on support by letting your users opt in for paid help.
Offering help for free is a strong part of the OS culture. However, spending multiple hours a week without anything in return, can be challenging for both small and larger projects. Accepting payments in a simple integrated way can make it easier to justify spending more time on your users and make the project more sustainable long term.
Offering help for free is a strong part of the OS culture. However, spending multiple hours a week without anything in return, can be challenging for both small and larger projects. Accepting payments in a simple integrated way can make it easier to justify spending more time on your users and make the project more sustainable long term.
SET COMPENSATIONS
SET COMPENSATIONS
Distribute payments automatically
Distribute payments automatically
Helpers you validate will be able to pick up tickets, and get paid for their efforts. Payments are processed automatically with the rates and shares set by you.
Helpers you validate will be able to pick up tickets, and get paid for their efforts. Payments are processed automatically with the rates and shares set by you.
ADD, REMOVE OR ACCEPT HELPERS
Dynamically manage your support team
Already a large team, or want to have a scalable setup? Support teams can consist of anything from 1 to several helpers.
1
Validate
Validate helpers in your core team or in your community. That allow them to get paid for support.
2
Notify
Validated helpers get ticket notifications in Discord, and can themselves pick tickets that fit their competence and availability.
3
Compensate
Choose paid support by default - or let your users opt in for paid support if in need of instant help. Make it accessible on the platforms you are present.
ADD, REMOVE OR ACCEPT HELPERS
Dynamically manage your support team
Already a large team, or want to have a scalable setup? Support teams can consist of anything from 1 to several helpers.
1
Validate
Validate helpers in your core team or in your community. That allow them to get paid for support.
2
Notify
Validated helpers get ticket notifications in Discord, and can themselves pick tickets that fit their competence and availability.
3
Compensate
Choose paid support by default - or let your users opt in for paid support if in need of instant help. Make it accessible on the platforms you are present.
ADD, REMOVE OR ACCEPT HELPERS
Dynamically manage your support team
Already a large team, or want to have a scalable setup? Support teams can consist of anything from 1 to several helpers.
1
Validate
Validate helpers in your core team or in your community. That allow them to get paid for support.
2
Notify
Validated helpers get ticket notifications in Discord, and can themselves pick tickets that fit their competence and schedule.
3
Compensate
Paid support by default - or let your users opt in for paid support if in need of instant help. Make it accessible on the platforms you are present.
ADD, REMOVE OR ACCEPT HELPERS
Dynamically manage your support team
Already a large team, or want to have a scalable setup? Support teams can consist of anything from 1 to several helpers.
1
Validate
Validate helpers in your core team or in your community. That allow them to get paid for support.
2
Notify
Validated helpers get ticket notifications in Discord, and can themselves pick tickets that fit their competence and schedule.
3
Compensate
Paid support by default - or let your users opt in for paid support if in need of instant help. Make it accessible on the platforms you are present.
FIND OUT IF WE MIGHT BE A FIT FOR YOUR PROJECT
FIND OUT IF WE MIGHT BE A FIT FOR YOUR PROJECT
Take our tour through the lens of different user groups
Take our tour through the lens of different user groups
Githelp was initially created to help OS projects add an extra source of funding and professionalise support, but has since been modified to also meet the needs of larger projects.
Githelp was initially created to help OS projects add an extra source of funding and professionalise support, but has since been modified to also meet the needs of larger projects.
Common questions
Common questions
Shouldn't Open Source be free?
Shouldn't Open Source be free?
Shouldn't Open Source be free?
What is the point if we already have LLMs?
What is the point if we already have LLMs?
What is the point if we already have LLMs?
We have Github issues and discussions, why Githelp?
We have Github issues and discussions, why Githelp?
We have Github issues and discussions, why Githelp?
Who can receive payments?
Who can receive payments?
Who can receive payments?
Can we offer our support for free?
Can we offer our support for free?
Can we offer our support for free?