Githelp

Supply Side

Demand Side

Simplifies and compensates community engagement

Let the person that has time and competence pick up a ticket as long as they are validated by the repository. People can easily provide support on several projetcs at the time, and be active or inactive as they wish.

Payments are an integrated part of any ticket. The support is always timed, and afterwards both the helper and the repo are compensated. We handle any refunds or disputes.

No cost per seat. Only a commission fee on support above 5,000 USD

We know that contributors come and go, and that many OSS projects don´t have dedicated support teams. Therefore, add as many people as you want without any additional fees. The elimination of cost per seat cater for more flexibility, and is better suited for small teams and open communities.

Delivers support in your existing channels - with a strong focus on Discord

We deliver support in your existing channels. No need for any new setup, login or account. Just register and jump on a chat. Our main focus is on Discord, but we also make it easy to take on support through Github or Slack.

A broad knowledge base for AI-support

Knowledge from performed support will be stored, letting the AI-bot learn from past support delivered. As opposed to many support service building knowledge on their own platform and through the user´s website, our bot also leverage your entire Discord history, your Github page, and any Github issues and discussions.

Tailored for OS software providers and consumers

Not a feature in itself, but a promise and dedication of our team. You can be sure that all development we do on the service is optimized towards OSS. We also give the repository a commission from any support provided on their project, which for many comes in handy.

Supply Side

Demand Side

Simplifies and compensates community engagement

Let the person that has time and competence pick up a ticket as long as they are validated by the repository. People can easily provide support on several projetcs at the time, and be active or inactive as they wish.

Payments are an integrated part of any ticket. The support is always timed, and afterwards both the helper and the repo are compensated. We handle any refunds or disputes.

No cost per seat. Only a commission fee on support above 5,000 USD

We know that contributors come and go, and that many OSS projects don´t have dedicated support teams. Therefore, add as many people as you want without any additional fees. The elimination of cost per seat cater for more flexibility, and is better suited for small teams and open communities.

Delivers support in your existing channels - with a strong focus on Discord

We deliver support in your existing channels. No need for any new setup, login or account. Just register and jump on a chat. Our main focus is on Discord, but we also make it easy to take on support through Github or Slack.

A broad knowledge base for AI-support

Knowledge from performed support will be stored, letting the AI-bot learn from past support delivered. As opposed to many support service building knowledge on their own platform and through the user´s website, our bot also leverage your entire Discord history, your Github page, and any Github issues and discussions.

Tailored for OS software providers and consumers

Not a feature in itself, but a promise and dedication of our team. You can be sure that all development we do on the service is optimized towards OSS. We also give the repository a commission from any support provided on their project, which for many comes in handy.

Supply Side

Demand Side

Simplifies and compensates community engagement

Let the person that has time and competence pick up a ticket as long as they are validated by the repository. People can easily provide support on several projetcs at the time, and be active or inactive as they wish.

Payments are an integrated part of any ticket. The support is always timed, and afterwards both the helper and the repo are compensated. We handle any refunds or disputes.

No cost per seat. Only a commission fee on support above 5,000 USD

We know that contributors come and go, and that many OSS projects don´t have dedicated support teams. Therefore, add as many people as you want without any additional fees. The elimination of cost per seat cater for more flexibility, and is better suited for small teams and open communities.

Delivers support in your existing channels - with a strong focus on Discord

We deliver support in your existing channels. No need for any new setup, login or account. Just register and jump on a chat. Our main focus is on Discord, but we also make it easy to take on support through Github or Slack.

A broad knowledge base for AI-support

Knowledge from performed support will be stored, letting the AI-bot learn from past support delivered. As opposed to many support service building knowledge on their own platform and through the user´s website, our bot also leverage your entire Discord history, your Github page, and any Github issues and discussions.

Tailored for OS software providers and consumers

Not a feature in itself, but a promise and dedication of our team. You can be sure that all development we do on the service is optimized towards OSS. We also give the repository a commission from any support provided on their project, which for many comes in handy.