Source paid support
to anyone.
The software support tool that easily let you activate your community, streamline ticket payments and structure support activities with anyone. All controlled by you.
We connect you directly with open source projects
The software support tool that easily let you activate your community, streamline ticket payments and structure support activities with anyone. All controlled by you.
FREE FOR BETA USERS FIRST 12 MONTHS
NO PER SEAT COST
Engage. Compensate. Get paid.
Whether you are 1 or several that plan to do support, you can easily set up payments, compensations, and cost-free scale your team in a simple and integrated way.
1
Activate your community
Easily validate, scale and manage both inhouse helpers and community helpers from one dashboard. Creating flexible hybrid teams with less overhead.
2
Handle your payments
Set your support prices, being anything from zero and upwards. And determine how payment should be shared.
3
Automated payouts
Choose to get payouts on a running or monthly basis, for both project and helpers.
NO PER SEAT COST
Engage. Compensate. Get paid.
Whether you are 1 or several that plan to do support, you can easily set up payments, compensations, and cost-free scale your team in a simple and integrated way.
1
Activate your community
Easily validate, scale and manage both inhouse helpers and community helpers from one dashboard. Creating flexible hybrid teams with less overhead.
2
Handle your payments
Set your support prices, being anything from zero and upwards. And determine how payment should be shared.
3
Automated payouts
Choose to get payouts on a running or monthly basis, for both project and helpers.
IMPRESS WHILE YOU EARN
IMPRESS WHILE YOU EARN
Create a great support experience for your users
Create a great support experience for your users
The rates you wish to charge your users are set by you, and can be anything from zero and upwards. When ready, distribute your support landing page in the channels your users are present today.
The rates you wish to charge your users are set by you, and can be anything from zero and upwards. When ready, distribute your support landing page in the channels your users are present today.
NOTIFICATIONS ON YOUR TERMS
NOTIFICATIONS ON YOUR TERMS
Ticket notifications in the channel you prefer.
Ticket notifications in the channel you prefer.
Ticket details can be shared on Discord, Slack or directly in the Githelp web-app. Go to the ticket and claim it, if you have time and think you can help. Interested in other integrations? Let us know.
Ticket details can be shared on Discord, Slack or directly in the Githelp web-app. Go to the ticket and claim it, if you have time and think you can help. Interested in other integrations? Let us know.
KEY METRICS AND STATS
KEY METRICS AND STATS
Stay ahead with a realtime overview of support data
Stay ahead with a realtime overview of support data
Get full insight into data related to the tickets solved, including time spent, involved helpers, percentage solved and issue types.
Get full insight into data related to the tickets solved, including time spent, involved helpers, percentage solved and issue types.
FIND OUT IF WE MIGHT BE A FIT FOR YOUR PROJECT
FIND OUT IF WE MIGHT BE A FIT FOR YOUR PROJECT
Take our tour through the lens of different user groups
Take our tour through the lens of different user groups
Githelp was initially created to help OS projects add an extra source of funding and professionalise support, but has since been modified to also meet the needs of larger projects.
Githelp was initially created to help OS projects add an extra source of funding and professionalise support, but has since been modified to also meet the needs of larger projects.