The software support tool that easily let you activate your community, streamline ticket payments and structure support activities with anyone, All controlled by you.
FREE FOR BETA USERS FIRST 12 MONTHS
BUILD YOUR SUPPORT TEAM
Engage & Compensate
Whether you are one or several that plan to do support, you can easily set up payments, compensations, and cost-free scale your team.
01.
Activate your community
02.
Set Payments
03.
Automate payouts
BUILT FOR EFFICIENCY
Get going with minimal effort
Configure once and let your workflows, integrations, and optimizations run on their own.
Set up in minutes
Set up and go live in minutes. Just create your project, set your team and rates, and share your support page.
Integrate your tools
Connect your existing apps and systems — no technical expertise needed.
Automate & Optimize
Set up your custom workflows and watch as your daily operations transform.
RECEIVE PAYMENTS - OR GO FREE
Justify time spent on support by getting paid to help.
Offering help for free is a strong part of the open source culture. However, spending multiple hours a week without anything in return, can be challenging for both small and larger projects. Accepting payments in a seamless way can make it easier to justify spending more time on your users and make the project more sustainable long term, for both you, your users and your team.
10.00 USD
1.50 USD/min
1.00 USD/min
Ticket Start Price
Price for starting the support. You will of course not pay anything if your ticket isn´t picked up.
First 60 minutes
This is the price per minute for the first 60 minutes. Most issues are solved within that time.
After 60 minutes
If the support is lengthy, the price drops to 1,00 USD per minute after the first hour.
SET THE SHARE
Distribute payments to yourself or your team automatically.
Helpers you validate will be able to pick up tickets, and get paid for their efforts. Payments are processed automatically with the rates and shares set by you.
M
Michael B.
Helper
$40.50
Paid Out
Chronicle
Project
$4.50
Paid Out
S
Simon H.
User
$45.00
Paid
YOUR CUSTOM SUPPORT LANDING PAGE
Create a great support experience for your users
Set name, logo, and support rates. And when ready, distribute your support landing across the channels your users are present today. Give your users an easy-to-use, streamlined support option - supplementing any AI-tools they are using.
NOTIFICATIONS ON YOUR TERMS
Ticket notifications in the channel you prefer.
Ticket details can be shared on Discord, Slack or directly in the Githelp web-app. Access the ticket link and claim it, if you have time and think you can help. Interested in other integrations? Let us know.
KEY METRICS AND STATS
A closer look into your team and your users
A full real time overview of data related to your tickets. Including time spent, involved helpers, percentage solved and issue types.
FAQ
What's often asked about Githelp
Shouldn't Open Source be free?
What is the point if we already have LLMs?
We have Github issues and discussions, why Githelp?
We have Github issues and discussions, why Githelp?
Who can receive payments?
Can we offer our support for free?